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BetterCheck™ Brand software and
virtual terminal is
published by yourfavorite.com, and is a trademark of
yourfavorite.com, Boston, Massachusetts.
yourfavorite.com software is used by all
100 of the Fortune 100 companies, 2023.
Yourfavorite.com Office Hours:
Administrative
office hours for yourfavorite.com are 9 a.m.-5 p.m. Eastern time.
Call center hours are 8:30 a.m. to midnight, M-F and 10 a.m. to 2
p.m. on Saturdays. We are closed on Bank Holidays.
Contact Us:
BetterCheck
Virtual Terminal
c/o yourfavorite.com
Box 230641
Boston, MA 02123
Call:
617-859-8998
Fax: 617-249-0850
https://bettercheck.com/support.html
Refund Policy:
BetterCheck Virtual Terminal setup
fees are non-refundable once an account has been successfully
created. An account is created when a username and password
are issued and a new account has been funded with a minimum of $25.
Account balances are not refundable once loaded into the BetterCheck
virtual terminal under any circumstances.
Standard BetterCheck accounts will be subject to a monthly fee of
$19.99 and a monthly minimum based on your price plan. BetterCheck accounts will be considered open and
in good standing when the account has a positive balance of $1 or
more, and has received activity (at least one successful, billable
verification) within the last year (365 days).
If an account is inactive for more than 365 days, the username and
password, along with any stored balance are forfeited without
exception. Accounts with a balance of less than $1 are subject
to deletion if the account is not replenished, with at least the
minimum replenishment value within 30 days.
Account restoration will be billed at the current virtual terminal
set up price and a new minimum deposit will be required. If balance
is negative, all negative amounts must be brought past $0 before
replenishment or restoration is possible.
Technical Support:
BetterCheck
technical support is available online using
this link. Telephone support is offered, but does not include Web-Link diagnostics. |
